Learning Coordinator – Makati City, Philippines

Our fast-growing team is looking for a passionate and experienced Learning Coordinator to work in our Learning Centre alongside of a team of facilitators. The successful candidate will play a pivotal role in ensuring the seamless delivery of an exceptional learning experience for our customers (internal and external) and partners.

Daily Duties and Main Responsibilities will include:

  • Scheduling and organising global training sessions
  • Being the key contact for employee and customers training requests, including arranging the logistics efficiently for in-house and virtual training.
  • Functioning as a key administrator of our global LMS
  • Coordinate and administer all aspects of our core skills curriculum and inductions. This includes scheduling, technology set up, gathering materials, marketing, tracking attendance, feedback and evaluation/metrics.
  • Gathering and reporting training data and KPI’s
  • Communicating at all levels with stakeholders and trainees
  • Continuous development of training admin processes
  • Support the promotion and communication of L&D programmes and initiatives, assisting with the design of solutions that will drive engagement.

Attributes and Experience Required:

  • Experience as a learning management system (LMS) administrator is essential
  • A good working knowledge of MS packages and strong IT skills essential
  • Service oriented approach
  • Familiarity with project management tools
  • Excellent interpersonal, organisational, and problem-solving skills
  • Ability to write clear, concise, professional emails and reports
  • Demonstrated capacity to work well under pressure with attention to detail
  • Driven by continuous improvement and actively seeks constructive feedback

Package and Benefits:

  • Competitive annual salary and benefits package
  • 18 days annual leave plus public holidays
  • Birthday leave
  • Earned Wage Access (via CloudPay Now app)
  • Flexible remote working
  • 10 days sick leave
  • HMO
  • Personal and professional development opportunities
  • Friendly working environment

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