Senior Australia Payroll Specialist (Hybrid) – Makati City, Philippines

The successful candidate will have experience in providing Australia payroll and payroll related operational support services to clients; ensuring client specific Service Level Agreements (SLAs) are met; ensuring that all payroll services provided are in accordance with organization policies and SLAs as well as liaising with partners, where necessary to provide client services.

Key Responsibilities:

  • Processing multiple payrolls on behalf of clients accurately, on time and efficiently
  • Analyze payroll related information to ensure accurate distribution of funds and payroll
  • Partner with the Implementation Consultants to ensure successful knowledge transfers are completed between Project Delivery to Operations
  • Support the Software Release process by validating that new features have been accurately developed
  • Support any parallel runs if testing is needed on a new requirement
  • Ability to reconcile pre-processing reports to ensure accuracy of information prior to processing payroll
  • Research discrepancies of payroll information and/or documentation to ensure accuracy and adherence to procedures prior to processing
  • Deliver payroll accurately and provide timely payment of employee salaries on time in line with client service level agreements and expectations
  • Maintains payroll information, files and records to provide up-to-date reference and audit trail for compliance
  • Validate payroll requirements to ensure that sufficient information is provided by the client to enable set-up and configuration are completed successfully
  • Provide payroll training and guidance to team members

Attributes and Experience Required:

  • Candidate must be at least a Bachelor’s or College Degree in Finance/Accounting / Financial Management/Banking or equivalent.
  • Minimum of six (6+) years of working experience in payroll and at least five (5+) years work experience in Australia payroll processing (End to End Payroll and Year End).
  • Experience working in an outsourcing environment or have managed large-in-house payroll headcount.
  • A good working knowledge and understanding on the whole payroll processing cycle including filing of government claims and tax submission.
  • Experience with Year End reconciliation, Payment summary generation and Annual Tax filing
  • Proficiency in MS Office with strong MS Excel skills
  • Understanding of Australia HR & Payroll law and policy as it pertains to service centre support models and implementation.
  • Knowledge of international business processes and cultures and ability to communicate internationally at all levels.
  • Australian Payroll Certification is an advantage
  • Ability to identify process improvement/s

Behavioral Qualities:

  • Ability to work in a fast-paced environment
  • Excellent communication skills and able to explain payroll processing matters clearly
  • Excellent organizational skills to multi-tasks and meet deadlines.
  • Preferably with experience in payroll outsource industry
  • Keen attention to details
  • Energetic and able to work under pressure and independently and as a part of a team.

    Package and Benefits:

    • Competitive annual salary and benefits package
    • 18 days annual leave plus public holidays
    • Earned Wage Access (via CloudPay Now app)
    • Flexible remote working
    • 10 days sick leave
    • HMO
    • Personal and professional development opportunities
    • Friendly working environment
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