Treasury Service Implementation Consultant – Makati City, Philippines

The Treasury Services Implementation Consultant plays a vital role in ensuring new customers have a positive and smooth on boarding process. The successful candidate will work within the wider project team to provide a first-class service to our customers.

Please note that this is an onsite role, 4 days a week only, 1:00 pm to 12 am shift.

Daily Duties and Main Responsibilities will include:

• Supporting multiple projects simultaneously, ensuring the Treasury Services are set up for all payrolls ready for go live.
• Working with the project manager and other colleagues as well as external providers and customer to ensure all tasks are completed according to the project plan.
• Attending and leading project meetings (internal and external) as required.
• Update project records as required.
• Outline standard scope of services with customer. Establish any out of scope requirements escalating as required.
• Establish employee bank details, and ensure configuration is carried out for them to be tested.
• Obtain details of statutory/third party payments from customers and ensure all configuration is completed with agreed timescales.
• Create calendar steps for the coming year to ensure all payments can be made in a timely manner.
• Facilitate smooth handover to the Treasury Operations team.

Attributes and Experience Required:

• Strong interpersonal skills to respond to customer requests effectively, being assertive where necessary when dealing with customer demands whilst maintaining a positive customer approach.
• Able to communicate at all levels; deal with customers, partners, providers, and internal colleagues via the telephone and email across multiple countries.
• Excellent time management, administration skills and attention to detail.
• Assertive problem solving and decision-making skills.
• Strong organisational and multi-tasking skills to meet deadlines.
• Team player with ability to share information and interact positively with others.
• Ability to adapt quickly to new processes and ways of working.
• Good knowledge of MS Office, Excel & Internet-based software essential.
• Experience in implementation of SAAS/Payroll/Treasury advantageous (desirable).
• Experience in process analysis and improvement (desirable).

Package and Benefits:

  • Competitive annual salary and benefits package
  • 18 days annual leave plus public holidays
  • Birthday leave
  • Earned Wage Access (via CloudPay Now app)
  • 10 days sick leave
  • HMO
  • Personal and professional development opportunities
  • Friendly working environment
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