Treasury Services Specialist – Makati City, Philippines

Our fast-growing team is looking for a Treasury Services Specialist who will work with customers and payment providers to ensure all payments off the back of payroll are made accurately and on time. The successful candidate will work with the Treasury Supervisor to provide the modern pay experience to our clients.

Please note that this is an onsite role. 4 days a week only, 1:00 pm to 12 am shift.

Daily Duties and Main Responsibilities will include:

  • Liaise with external vendors to ensure smooth and timely processing of net and statutory payments
  • Ensuring funds are requested from clients in a timely manner and managing clients to ensure requests are complied with.
  • Preparation and review of reconciliation reports for the use of client’s accounting department.
  • Maintenance of process documentation as required.
  • Ensuring bank details for any new payees are correctly set up.
  • Assist, as necessary, in the implementation of new customers
  • Any other Ad hoc duties as required.

Attributes and Experience Required:

  • High level of customer service skills required
  • Able to communicate at all levels, deal with clients, payroll partners, payment solution providers, and internal colleagues via the telephone & email across multiple countries
  • Ability to effectively resolve issues, respond to queries, and to communicate proactively with stakeholders
  • A keen eye for detail
  • Strong organization, analytical, and decision-making skills
  • Independently manage workload and collaborate with internal and external stakeholders to deliver key business results
  • Ability to adapt quickly to new processes and new ways of working
  • Good knowledge of MS Office, Excel & Internet based software would be advantageous
  • Working knowledge of payroll and experience in treasury would be advantageous

Package and Benefits:

  • Competitive annual salary and benefits package
  • 18 days annual leave plus public holidays
  • Birthday leave
  • Earned Wage Access (via CloudPay Now app)
  • 10 days sick leave
  • HMO
  • Personal and professional development opportunities
  • Friendly working environment
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