CloudPay named a Leader in NelsonHall’s Payroll Services NEAT evaluation for ninth time running
Recognition in Overall and Multi-Country Capability categories follows major technology launches and continued investment in customer excellence
CloudPay has been named a Leader in NelsonHall’s 2026 Payroll Services NEAT evaluation for the ninth time running.
CloudPay achieved a Leader position in both the Overall and Multi-Country Capability categories. The evaluation assesses providers on their ability to deliver immediate benefits and meet future client requirements, helping businesses identify partners to support their payroll operations and transformation ambitions.
The recognition comes as CloudPay celebrates 30 years of global payroll innovation, with recent achievements spanning technology, integration and customer excellence. These include the launch of CloudPay Navigator and its Model Context Protocol (MCP) proposition, alongside a Net Promoter Score (NPS) of +21, reflecting strong customer relationships and its commitment to industry-leading service.
CloudPay Navigator brings payroll and payments activity into one place, helping teams gain visibility across countries, prioritise tasks and address issues earlier. Its newly launched MCP programme enables customers to securely connect payroll and payments data with AI tools, analytics and enterprise systems.
These developments build on CloudPay’s certification across all five features of Workday’s Global Payroll Connect suite, advancing its strategy to simplify the journey from HR through payroll to payment.
Elizabeth Rennie, NelsonHall’s HR & Talent Transformation Research Director, said “CloudPay was identified as a Leader in the 2026 Payroll Services NEAT (Overall and Multi-Country market segments) based on the depth of its global payroll and payments capability. This includes advanced automation, deep Workday integration, and a mobile offering, supporting integrated, transparent, and data-driven payroll and payments services across 140 countries.”
Nick Webb,
Chief Marketing Officer
at CloudPay
“Being recognised as a NelsonHall Leader in nine consecutive Payroll NEAT projects is something our teams around the world can be incredibly proud of. Every day they help customers manage one of the most important processes in their business, making sure people are paid accurately and on time.
“As we celebrate 30 years of CloudPay, this recognition reflects the trust our customers place in us and the investment we’ve continued to make in both service and innovation. We’re excited about what’s ahead and focused on helping customers navigate an increasingly complex global payroll landscape with confidence.”
The result adds to CloudPay’s achievements in 2026, including being named Global Payroll Supplier of the Year at the GPA Awards.
Supporting organisations in more than 140 countries, CloudPay combines a unified platform with managed services and local expertise to simplify complex global payroll and payments.
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About CloudPay
CloudPay is the global leader in payroll and payments solutions, supporting multinational organisations with a unified, cloud-based platform. Combining advanced technology with deep local expertise, CloudPay helps customers manage payroll, payments and compliance across more than 140 countries.
Media contact
Press contact
Joanna Broomes
joanna.broomes@cloudpay.net