Privacy and Cookie Policies

CloudPay respects the privacy of individuals and is committed to protecting the personal data we hold. This Privacy Policy explains how personal information collected, stored, disclosed, transferred and managed by CloudPay Inc. and its US subsidiary CloudPay Solutions Inc: at www.cloudpay.net/about, and CloudPay’s other subsidiaries around the world (“CloudPay”) for:

About CloudPay

CloudPay is a global payroll provider with offices around the world. Further information on CloudPay is available throughout CloudPay’s website. The CloudPay group is made up of different legal entities and this 

Personal Information We Collect

The information CloudPay collects includes the following types of information from individuals, job applicants, employees, corporate customers, website visitors and business contacts: 

  • Payroll data – all information necessary to process payroll for our customers.
  • Contact data – name, address, mobile number and email address.
  • Marketing data – contact information.
  • Web usage data – how you interact with our website

How We Collect Your Personal Data

The personal data we process is voluntarily obtained directly from you in the case of job seekers, through our customers who provide personal information regarding their employees so that we can provide our Payroll Solution, and via our website in the case of website visitors. More specifically, our sources and methods are:

  • Our Payroll Solution where CloudPay customers and their users may enter personal information.
  • When applying for employment via our jobs portal and during any employment with CloudPay.
  • From recruitment agencies.
  • When you request marketing information via our website.
  • Through recording sales meetings using the Gong tool. We will ask for your permission before making these recordings.
  • From publicly available databases.
  • At CloudPay and other events.
  • Any time you voluntarily provide CloudPay with your personal information.
  • For information collected via Cookies, CloudPay is using technology that many other websites employ, small data files stored on your computer’s hard drive, to collect information (“Cookies”). If your browser is set to accept Cookies, then your browser adds the text in a small file.

How We Use Your Personal Information

CloudPay uses personal information provided to CloudPay only for the purpose it was provided. Those purposes include:

(i) to process payroll on behalf of our customers and carry out obligations arising from an agreement entered into between your employer and CloudPay

(ii) to notify you about changes to our Payroll Solution

(iii) for business development, customer relations and contract management

(iv) to allow you to participate in interactive features of our service when you choose to do so

(v) to provide you with marketing information, products or services that you have requested from us

(vi) to evaluate you for employment

(vii) to manage your employment with us

(viii) to carry out legal and regulatory obligations such as anti-money laundering checks

(ix) Using personal information during any period of employment with CloudPay to carry out its obligations as an employer.

(x) For information collected via Cookies, CloudPay uses that information to authenticate your access to various areas of our websites, and tailor its content to your preferences. Cookies also help us analyse web traffic in general. You can set your browser to refuse cookies, or to warn you before a cookie is placed.



Legal Basis For Processing Your Information

Under the General Data Protection Regulation (GDPR) (EU and UK) the lawful bases for processing your personal data are:

(i) to perform a contract we have entered into, or are about to enter into,

(ii) where the processing of your data is necessary for our legitimate interests (or those of a third party and your interests and fundamental rights do not override those interests),

(iii)where we need to comply with a legal or regulatory obligation, and

(iv)where you have given your consent to the processing of your personal data including for direct marketing purposes.

 

Where we process data in accordance with the legitimate interests of CloudPay,

When Do We Share Your Information With Other Organizations

We will not share any of your personal information other than for the purposes described in this Privacy Policy. It will be kept strictly confidential and will only be used for the reasons that we have described.

Where we share your personal information with certain partners, where we will have entered contractual arrangements to ensure your personal information is safe and to protect your privacy.

Your Rights Under GDPR (EU GDPR and UK GDPR)

You have the following rights regarding your information subject to certain exemptions. You can:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you. 

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected. 

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your erasure request for specific legal reasons which will be communicated to you in writing, if applicable, at the time of your request. 

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms. 

Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk) if you are in the UK, or the supervisory authority for the country in the EU from which you come. We would appreciate the chance to deal with your concerns through our own complaints procedure which is in line with best practices before you approach the relevant supervisory authority.

Internal Transfers

DATA TRANSFERS POST BREXIT
The EU-UK Trade & Co-operation Agreement: Extension for Data Transfers (Art.FINPROV.10A) provides that, for an interim period of up to six months from 1 January 2021, a "transmission" of personal data from the EEA to the UK shall not be considered as transfer to a third country under EU law. The initial four-month extension period will end when adequacy is granted, or may be extended by two further months unless the UK or EU objects This means that the Schrems II requirements - to assess UK laws and ensure that transferred personal data is protected to a standard essentially equivalent to the EU GDPR - will not apply during the interim period.

DATA SHARING INSIDE AND OUTSIDE THE EU

CloudPay may share your personal data within the CloudPay group of companies and third parties located inside and outside the European Economic Area (EEA).



EU-US Privacy Shield Framework and Swiss-US Privacy Shield Framework

Please note that the judgment of the CJEU on the 20th July 2020 invalidated the EU-US Privacy Shield. The Swiss Data Protection Authority followed the judgment and invalidated the Swiss-US Privacy Shield on 8th September 2020.

For all transfers of data to countries, where the EU has no Adequacy decision, including the US, CloudPay is contracting under Standard Contractual Clauses and implementing additional Technological and Organizational Measures to ensure the safety and integrity of the data.

Data Security

CloudPay maintains a comprehensive information security program that contains industry standard technical and physical safeguards designed to prevent unauthorized access to personal information.

CloudPay limits access to personal information to those persons and authorized service providers

How Long Data Is Held

CloudPay will only keep your personal data for as long as necessary to fulfil the purposes we collected it for including for the purposes of satisfying any legal, accounting, HR or other similar requirements.

Third Party Links

Our site may, from time to time, contain links to and from the websites of our partner networks, suppliers, business associates, clients, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites

Changes To This Privacy Policy

CloudPay reserves the right to change, update, modify, add or remove any part of this privacy policy from time to time and at our sole discretion to reflect changes to technology, our legal obligations, and information handling practices. CloudPay will alert you to any changes by indicating on this policy the date it

Changes To Data

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes and needs to be updated by notifying us at legal@cloudpay.net if you are a job seeker. If you are data subject and CloudPay possesses your personal

Contact

CloudPay’s legal department and CloudPay’s Data Protection Officer is responsible for overseeing questions in relation to this privacy policy and any requests to exercise your legal rights.

If you have any queries about this privacy policy,

Cookie Policy

When you visit the CloudPay website CloudPay uses a technology that many other websites employ which are small data files stored on your computer’s hard drive, to collect information (“Cookies”). If your browser is set to accept Cookies, then your browser downloads the small text file to your device. 

CloudPay does not use cookies to read any other information on your computer’s hard drive. It uses the technology to enhance your experience on our website, to authenticate your access to various areas of the site, and to tailor the content to your preferences. Cookies also help us analyse web traffic in general. 

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. This information is collected on an aggregate basis.

You may refuse to accept Cookies by activating the relevant setting on your browser, however if you select this you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you log on to our website

You can find more information about cookies on the AllAboutCookies website here.

 

CloudPay also uses web beacons, or transparent GIF files, provided by our service provider to report activity on our site. The beacons help us manage our online advertising and measure its effectiveness. These files enable our service provider to recognise a Cookie on your web browser, which in turn enables us to learn which of our communications are most effective.

We use non-identifying information collected on our website in the aggregate form to better understand your use of the website and to enhance your experience. For example, we may use the information to improve the design and content of our website or to analyse the services that we offer. To help us do this we use the following cookies:

In-Country Laws

Nothing in this document shall limit the requirement to comply with data protection laws or other legislation in accordance with applicable law in the country where the processing takes place.