Platform Operations Engineer (Hybrid) – Makati City, Philippines

CloudPay is an organisation of over 1,100 people united by a single purpose – to modernise the pay experience for business and people, raising the importance of pay processes beyond an operational function to become a true business advantage.
With a proud heritage of over 25 years, we are trusted to manage the pay processes of 250 global organisations, processing over 2.5 million payslips a year in 130 countries, handling over $24bn of payments in 168 currencies. We fully understand the challenges facing payroll teams and are committed to improving them.
Our integrated portfolio of payroll, funding, payments and pay on-demand solutions are delivered through a single cloud-based platform that can be deployed anywhere in the world. By unifying payroll, treasury and HCM functions and leveraging the latest technology, we can transform pay processes, making them fast and friction-free.
We’re making payroll more flexible, with services that can be deployed globally, regionally and locally giving employees a choice of how they prefer to be paid – making pay a key differentiator.
And we’re bringing certainty, with end-to-end compliance, always-on global data analytics and error-free automated operations, so however complex an organisation may be, payroll is one thing that can be relied on.
We’re committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.
The benefits of working at CloudPay include a competitive compensation package, career development opportunities, access to wellness resources, and a vibrant global culture.
We are looking for passionate individuals who maintain a strong desire to succeed.
If you’re a self-starter, that likes a challenge and looking for an exciting new Cloud Infrastructure Engineer role where you will have a real influence and impact on Cloud Infrastructure design, this is the role for you. This is a fantastic opportunity to join a highly skilled, high-functioning team, forming an essential part of a rapidly expanding global business within the technology and financial services space. 


CloudPay is towards the end of migrating its data centre hosted services to AWS and is in the early stages of formulating its public cloud tech strategy to keep scaling and make best use of the technology now at its disposal. With a company growing at 30% for 5 years straight, we find ourselves at an inflexion point in our technology stacks and IT organizational structure. CloudPay’s engineering teams build very sophisticated software using open-source technologies with the majority being in Java. We now operate in AWS and are closing out our DC usage. Our systems engineers play a crucial role in the design, building and maintenance of all our software and services.  


CloudPay builds, deploys and operates half a dozen customer facing services and many more backend services across 1000+ Linux hosts and AWS-managed services. The ideal candidate will have a good working knowledge of Linux Systems is strong with scripting in various languages, working with AWS and is a strong study of new technology.

Daily Duties and Main Responsibilities will include:

  • Provision and maintain secure cloud infrastructure 
  • Partner with scrum teams to deliver software releases 
  • Build and manage secure automated systems 
  • Maintain complete and comprehensive documentation 
  • Manage logging, monitoring and alerting systems 
  • Support incidents as they occur and work with teams on preventing future incidents 
  • Work closely with engineers across all teams in different parts of the world

Attributes and Experience Required:

  • 3+ years in a similar role
  • Good documentation and communications skills
  • Relevant degree or equivalent experience
  • Experience working with agile teams
  • Keen sense of ownership and drive, delivering on what you and your team have agreed on
  • A good understanding of the following concepts and standard practices: 
            •    GitOps and ITIL
            •    IT security; GDPR, encryption at-rest/in-transit, patching, least-privilege
            •    Networking; VPNs, Transit Gateways, routing, DNS, firewalls 
            •    GitOps and ITIL
  • Experience working with complex and, sometimes, tightly coupled systems
  • Strong experience with the following technology: 
            •    BASH
            •    Puppet and Foreman
            •    Rundeck
            •    Terraform and AWS
            •    Containerisation and microservice architecture
  • Desirable Experience:
            •    JIRA, Confluence, Bitbucket
            •    Bamboo, Jenkins 
            •    Apache, Nginx, Tomcat 
            •    MySQL, MongoDB 
            •    Ruby, PHP, Python 
            •    Bamboo, Jenkins 
            •    AWS: AWS Organisations, VPC, Transit Gateway, Gateway Load Balancer, VPN, 
                 Application/Network Load Balancer, ACM, EC2, ECS, EKS, Lambda, IAM, Security Groups,
                 CloudTrail, CloudWatch, RDS, Amazon MQ

Package and Benefits:

  • Competitive annual salary and benefits package
  • 18 days annual leave plus public holidays
  • Earned Wage Access (via CloudPay Now app)
  • Flexible remote working
  • 10 days sick leave
  • HMO
  • Personal and professional development opportunities
  • Friendly working environment

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