"With CloudPay we introduced an automated and efficient end-to-end process from information upload through to employee pay. This process is less error prone, fully auditable and most importantly, accurate.”
- VP of EMEA Payroll
Hindered by manual processes and complex workflows, Visa sought an efficient, integrated solution for payroll and human capital management. By implementing CloudPay’s certified Workday integration and introducing automated workflows, Visa reduced reliance on manual interventions and achieved accuracy and compliance goals. Today, all of Visa’s European payroll data is authorized and validated through APIs and algorithms, and automatically processed with minimal manual intervention and a full audit trail.
Visa is a global payments technology company, connecting and enabling consumers, businesses, banks, and governments in more than 200 countries to use digital currency.
With many international companies involved in Visa Europe’s operations, managing payroll meant navigating a broad range of processes, expectations, and requirements. Visa Europe’s payroll team had to liaise with different bureaus to deliver payroll, leading to inefficient, manual processes and checks. Visa Europe sought to:
Visa Europe also wanted a seamless integration between HR and payroll to achieve accurate, secure data management and processing. Understanding the need for a completely new approach to both functions, the company partnered with Workday and CloudPay to re-imagine their HR and payroll processes.
Together, Visa Europe, Workday, and CloudPay devised a project plan to eliminate manual processes and data hand-offs between HR and payroll. The entire payroll process was redesigned to be less error-prone, fully auditable, and accurate.
The project also introduced online payslips to more than 25,000 employees and incentivized staff to use the self-service HCM platform to maintain their personal data.
Visa Europe’s one-of-a-kind payroll project delivered a sophisticated, integrated HR and payroll solution that supports the organization’s future goals. Visa Europe’s achievements include: